Safe by design, every single trip.
From the moment a driver signs up to the moment you step out of the car, Sisi has checks in place to look after you.
In an emergency, call 112 first. Then use the SOS button in the app so our safety team can help.
Every driver is verified
Nobody drives with Sisi until they've passed our checks, and we keep checking after that.
Identity check
National Identification Number verified against government records.
Face match
A live selfie matched to their ID, repeated at random when they go online.
Licence & vehicle
Driver's licence, registration, roadworthiness and insurance all checked.
Ongoing standards
Low ratings or complaints trigger review, and suspension where needed.
During your trip
Tools that are always one tap away.
Know your driver
Photo, name, car model and plate number shown before pickup.
Ride PIN
Your trip only starts when you give the driver your 4-digit PIN.
Live trip sharing
Send your live location and driver details to family or friends.
SOS button
Instantly alert the Sisi safety team with your live location.
Route monitoring
We check in if a trip goes off route or stops for too long.
Private numbers
Call and chat in the app without sharing your phone number.
We listen, and we act
Rate every trip, and tell us what went well or what didn't.
Report an incident from your trip history at any time.
Every trip's GPS route is kept securely so we can investigate reports properly.
Your data is protected
- Encrypted in transit and at rest.
- Card details are handled by our licensed payment partner, never stored by Sisi.
- Handled in line with the Nigeria Data Protection Act (NDPA).
- Access to personal data is restricted and logged.
Have a safety concern?
Our safety team reviews every report. If you're in immediate danger, call 112.
Contact the safety team